To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to: Bay 5, 4216 10 St NE Calgary Alberta CA T2E 6K3
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
A door-to-door campaign will run from July 2018 to February 2019. You can contact us @firstname.lastname@example.org, call 1-877-778-8288 or visit www.starscalendar.ca to purchase your calendar.
Calendars are $30 each. Cash, Cheque, Debit, VISA, Mastercard and American Express are accepted. Cheques can be made out to STARS Foundation.
We have about 100 calendar canvassers who serve as our community representatives. Most of them have been involved with STARS for many years.
As per Revenue Canada stipulations, we are unable to provide a tax receipt. However, we will be happy to provide a commercial receipt.
All calendars and merchandise purchased from this site are delivered by Canada Post and will take approximately 1 - 5 business days to arrive.
NO, you are not required to pay for shipping or pay to claim a prize. If you do receive a call and are asked to pay, please do the following: Document as much information as possible regarding the call and call the Government of Canada Anti-Fraud Centre at 1-888-495-8501 to report the fraud attempt.